Exceptional Education at the Heart of the Community

Exceptional Education at the Heart of the Community

COVID-19 Support and Guidance

We will endeavour to update this page as and when we get new information. Therefore, please visit the academy website regularly.

COVID-19 advice for non-English speakers

If English isn't your first language, you may find it helpful to click the button below, to view important information and resources in multiple languages.

Migrant information hub

Free meal and food bank services

-   Windhill Community Centre (Shipley) have cancelled their courses but are staying open to provide free meals between 9am and 10:30am for breakfast, 12:30am and 1pm for lunch and then 4pm and 5pm. Their number is 01274 588831.  Please visit their Facebook page for up to date information.

-   Café West in Allerton are operating a cooked meal delivery service to local families and their number is 01274 488499. They hope to be able to deliver enough meals to last families five days.  However, they are in need of donations of store foods, for example, tins, packets, flour etc. and desperately need food containers if anyone is able to help.

-   The Salvation Army in Keighley will be continuing to provide food parcels.  From this coming week they will be operating a delivery service instead of parcels being collected. If you are a vulnerable family and would like to use this service please email the academy with details on and we will then refer the family.  This service works on a referral process.


All of these organisations will be in need of donations of food and other items, as will all the usual foodbanks, even more than they usually are so if you are able to help or spread the word then please do so.

Food provisions available

Recipes for your family


Useful websites

The websites below may also be of some help if you are struggling financially.


Online safety

With schools being closed, it is likely there will be some children accessing the internet with more unsupervised access than usual.  As a parent/carer please can you visit the website as it has advice and support for children, young people, parents and professionals. As well as providing details on how to report concerns around online abuse or grooming. Click here to view their helpsheet on how to keep your children safe online while they are off school.


Mental wellbeing

It is important to take care of your mental health during this time in isolation. Click the buttons below for tips on how best to do this.

Take care of yourself

School of Hard Knocks Wellbeing Pack 2020

CAHMS arts therapies for families

Contact numbers for support services

Autistic Society

For impartial, confidential
information along with advice and
support for autistic people and their
families and carers.
0808 800 4104
CALM (Campaign Against
Living Miserably)

Help and online support to help and
prevent suicide and depression
0800 585 858
Change Grow Live
Confidential drug and alcohol
service for young people
0808 169 8711
PALS (Patient
Advice and Liaison Service)

Advice, support and mediation of
health and care related matters in
local trusts.
0800 587 2108
Free advice and support for young
people (under 19's).
0800 11 11
Family Lives
Help and support for struggling
0808 800 2222

Lone Parent Helpline
Guidance and support for single
parents around the key issues they
face, including benefits and
0800 018 502

National Centre for Domestic
Violence (NCDV)

Advice and protection against
domestic violence.
0800 970 2070
Text: NCDV to 60777
MIND Mental Health
Advice and support to support mental
health issues and promote awareness.
0208 215 2243

Family Action
Practical, financial and emotional
support to isolated or disadvantaged
families across the country.
0808 802 6666

Text 07537 404 282

ManKind Initiative
Support for male victims of domestic
abuse and violence.
01823 334 244
Practical and emotional support for the
LGBT+ community who are experiencing
domestic abuse and violence.
0800 999 5428


Support for parent carers

Seeing the bigger picture: avoid the trap of fake news